Employer of Record
CareFront acts as Employer of Record for your team, handling employment administration while you direct their work. We agree the employment arrangements for each location.
Global Talent
Good people.
Where you need them.
In a nutshell
We build global teams for your business through CareFront’s BPO and Employer of Record services, with the support to make it work day to day.
You can have us manage the service through our BPO model, or lead your team directly while we act as Employer of Record. We agree the right arrangement for your people, locations and plans.
Talk about growing your teamGlobal Talent · EOR & BPO
International growth without operational guesswork.
Finding talent is only one part of scaling across borders. The employment arrangements, training, quality checks and daily management all need to work together.
As your BPO and Employer of Record partner, CareFront brings recruitment and delivery together so your team stays connected to the standards and goals of your business.
Follow-the-sun customer care
No time zone out of reach.
As the working day moves around the world, your customer care can move with it. Our follow-the-sun model connects teams across six talent markets, with clear handovers and one consistent standard of care—so support can continue beyond a single team’s working day.
- 01PhilippinesCustomer care & technical support
- 02IndiaERP, technology & analysis
- 03United KingdomLeadership & operational expertise
- 04AustraliaRegional care & programme delivery
- 05EuropeMultilingual customer & ERP capability
- 06North AmericaCustomer experience & enterprise systems
Global BPO
CareFront delivers your outsourced operation, bringing together recruitment, training, team management and service reporting around your requirements.
ERP specialists
Functional and support SMEs sourced for Dynamics 365 and wider ERP estates, placed with the right operational context.
Care & support teams
Customer care and technical-support capability designed around volume, tier, language, customer and service expectations.
Business analysts
Practitioners embedded into programmes to clarify requirements, map processes and keep delivery connected to outcomes.
Operational governance
Shared performance measures, quality checks, capacity planning and clear CareFront accountability as your team gets established.
How we de-risk it
Designed as one operation. Delivered across markets.
- A clear build-versus-buy and location strategy
- Teams selected for the skills, culture and working arrangements you need
- Clear responsibilities agreed before recruitment or transition begins
- Training, quality and reporting aligned across every location
- Capacity and compliance managed as the operation grows
Cyber Advisory
Make secure access part of global delivery
Distributed teams bring shared responsibilities. Review third-party cyber risk, access controls and security awareness as part of your delivery model.
Explore Cyber Advisory